Skip to content

i2b Solutions

Let’s talk
Menu

E-commerce Brands

Websites & SEO by Industry / Industries

Help the brand story support the buying decision.

An ecommerce brand needs to explain both why its products matter and what a customer needs to know before buying. Editorial content, product information and the purchase journey should work together. This page considers those needs without presenting the illustrations as client work.

DECISION MAP / EXPLANATORY DIAGRAM

1

Brand catalogue storytelling

2

Product comparison

3

Purchase and retention journeys

The decisions that matter

Brand context

Use accurate product and business information to explain the purpose, audience and relevant differences. The story should help a customer understand the choice.

Product decisions

Connect collections and product pages to the questions people ask about options, fit, availability and purchase conditions. Important information should remain easy to find.

Connected responsibilities

Website, search, advertising and post-purchase communication are different activities. Agree which are included and what permissions and systems they need.

Questions to consider

Is ongoing retention marketing part of a website build?

Only if it is expressly included in an agreed scope. Building the store does not establish an ongoing marketing commitment.

Does this page confirm a price, result or availability?

This page explains the subject and relevant requirements. It does not promise a result, certify specialist credentials or confirm availability for an individual engagement.

Prepare a useful project brief

Describe the current situation, the task you want to support and the decision you need to make. This local preview does not accept enquiries or personal information.

Review the project enquiry information

CONTINUE EXPLORING

Related services and resources